Knowledge Base

Frequently Asked Questions

Premium, concise guidance for global buyers and New Zealand suppliers exploring international sourcing through Global Outsourcing Desk™.

Direct Access

For tailored guidance, use the Trade Desk or reach our team directly. We respond promptly to serious sourcing inquiries.

What is Global Outsourcing Desk™?

Global Outsourcing Desk™ is a B2B export coordination platform that connects international buyers with pre-screened New Zealand third-party suppliers across food, dairy, wellness, beauty, and specialty categories.

Do you sell or export products directly?

No. We do not manufacture, sell, stock, distribute, import, or export any products. All commercial agreements, pricing, logistics, and transactions are handled directly between buyers and suppliers.

How does the supplier introduction process work?

Simply submit your sourcing inquiry with your product requirements, target market, and volume expectations. We will review your inquiry and facilitate introductions to suitable pre-screened supplier categories.

Is there any fee for using your service?

No. Our supplier introduction service is provided at no charge to buyers. We facilitate introductions and coordinate export readiness. All commercial terms are agreed directly between buyer and supplier.

What product categories do you cover?

We support seven categories: Food & Dairy, Health & Wellness, Beauty & Skincare, Gourmet & Specialty Foods, Lifestyle & Artisan, Agricultural & Industrial Seeds, and Trade Desk.

What countries do you serve?

We support buyers and sourcing inquiries from international markets worldwide.

How long does it take to get a supplier introduction?

Response times may vary depending on the sourcing inquiry and supplier category. We aim to respond as promptly as possible.

Do you guarantee supplier quality or product compliance?

No. Our pre-screening is based on information available at the time of review and does not constitute a certification, audit, endorsement, or guarantee. Buyers remain responsible for conducting their own due diligence before entering into any commercial arrangement.

How can I contact you?

You can contact us via email at [email protected] or through the contact options available on our website.

Can I request a private label supplier introduction?

Yes. We support private label, white label, wholesale, and bulk sourcing inquiries through our supplier introduction networ

Is there a fee for using Global Outsourcing Desk™?

No. Our supplier introduction service is provided at no charge to buyers. We facilitate introductions and coordinate export readiness. All commercial terms are agreed directly between buyer and supplier.

Need assistance with New Zealand sourcing? Submit your sourcing inquiry and our Trade Desk will review your requirements.